Reflection on the course

During the course of this module there is a huge emphasis on effective communication , at the start of this course I felt that my weakness are not being too serious and an over eagerness to talk in the middle of other people 's conversations. I also wanted to be better at expressing my thoughts better as I am a very quick speaker and tend to stutter a lot when speaking, which sometimes can result in others not understanding what I wanted to convey. Looking back at the past 2 months, I feel that I have gotten a little better at trying to communicate with others.

First is active listening and non-verbal communication, I felt that these two helped me in my weakness in communication, as from active listening I can tell when the other party is being serous or not, as from the feedback  I received from my first post I learnt that not being serious in important conversations can be seen as rude to the other party, now I am paying more attention to the other party when speaking, and thinking twice before trying to joke around. I am also more aware of the non-verbal actions of others during a conversation, so I know that talking in the middle of one can be rude and not nice to them, these topics make me more aware of my weakness, and although I have not completely gotten over them yet, I am making good progress.

Another important thing I learnt from this course is about conflict management, and the different type of styles that come with it, I now pay more attention when observing conflicts between people, and trying to see what type of style they fit into, I also feel that I myself am more of an avoiding type, which is not good now that I know about it , and now I try to be more cooperative and assertive during a conflict. This is something that I feel can be very useful in the future, as good conflict management is important during group projects and in the workplace.

Overall when this module just started I honestly don think I would get much out of i, as I taught to myself that most of it is common knowledge, but now nearing the end of the module I felt that I have changed a little , maybe not noticeable to others but inside I know that I am sightly better at trying to talk to others.

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